Appointments

Before booking a GP appointment, please check NHS "How To Treat Common Ailments" guidelines

You can also visit your local pharmacy to treat these conditions

To Book an Urgent Same-Day Appointment

• Call 01279 730616 from 08.15am Monday to Friday

• Choose a face-to-face or a telephone appointment.

• You may not need to see a GP - Eden has a team of skilled clinicians who can help you.

• You might be asked to come into the surgery if it is felt that you need to be seen in person. 

• Sometimes all available appointments may be booked - so you may be directed to NHS111, or the minor injuries unit at Herts & Essex hospital.

To Book a Routine Appointment

• Call 01279 730616 from 10.00am Monday to Friday.

• We aim to provide an appointment within 2 weeks.

• Choose a face-to-face or a telephone appointment.

• Contact us online to request an appointment - we will respond within 24 hours 

Cancelling an Appointment

• PLEASE let us know if you can't attend so that your appointment can be made available to someone else 

• Select option 3 on our appointment line and leave a message 

• or Use this online form to cancel your appointment

Frequent non-attendees will be warned that future non-attendance without notice could lead to removal from the Practice list.

Self Booking

For certain clinics, such as flu or covid vaccinations, we may invite you to book your own appointment time via an online link sent to you.

General Information 

• Our GP appointments are normally 15 mins long, giving you time to discuss your condition in full. 

• We have male & female clinicians available on most days - please tell us if you have a preference

• Our appointments team will ask some questions to direct you to the most appropriate clinician, which may not be a GP - it could be a nurse, or one of our specialist clinicians

• You might be asked to come into the surgery if it is felt that you need to be seen in person.

• Sometimes we run late - there may have been a medical emergency - so extra time will be given to you if required

• We can provide a chaperone on request - please ask when you book. 

If you need help when we are closed - 

• Use NHS 111 online (111.nhs.uk) or call 111.

• 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

• In the case of a medical emergency call 999.