The Repeat Prescription Process
If a Clinician has agreed that your medicines may be supplied for a certain time period without the need for further consultation, you will be provided with a repeat prescription.
Ordering a repeat prescription can be done online using either your NHS app or SystmOnline - see below.
You can also post a repeat prescription slip through the black post box located outside each surgery door.
We only accept telephone orders from housebound patients or those who have previously agreed this with us.
We urge all patients to join online services if they have access to a smartphone/tablet/PC etc. Please speak to a member of the reception or dispensary team.
You can register for SystmOnline by enquiring at reception who will provide a username and password
Click here to access SystmOnline.
You are required to show picture identity in the form of a passport or photo driving license. Each member of your family will need to register independently. A parent or guardian can register a person under 16 years.
'How to' guide to SystmOnline repeat prescription requests
Click repeat medication to order (do not click prescription requests). Follow the instructions under the title medication. Please type in the medication request notes box if you wish to collect at HH or HBO Surgery.
If you have no other way of requesting a repeat prescription you may call the Prescriptions Telephone line using 01279 730616 and select option 3 between the hours of 10.00pm and 2.00pm Monday to Friday.
By Hand Or By Post
Please give at least four full working days’ notice to collect medication.
However you choose to contact us please indicate which surgery you wish to collect your prescription from.